1
Trained transfer and hoist competency
Every worker is signed off on hoists, slide sheets, and slings by Megan, our UK-trained clinical lead, before their first shift. Not a video module. A clinician in the room.
Spinal Cord Injury
If a transfer goes wrong, no one walks it back. Our team is trained for that reality.
Spinal Cord Injury support is a clinical task with no margin for improvisation. WEYA workers complete in-person hoist, sling, and pressure-care training before they ever stand at a participant's bed.
What WEYA actually does
The clinical specifics, not the brochure.
2
Pressure care and skin integrity
Repositioning schedules, pressure mattress checks, and skin inspections built into the daily routine and documented in clinical notes.
3
Autonomic dysreflexia awareness
Workers trained to recognise AD signs and the immediate escalation protocol. Critical for participants with injuries above T6.
4
Bowel, bladder, and PEG support
Continence routines, intermittent catheterisation support, and PEG feeding delivered with the dignity and consistency the participant directs.
Who this page is for
If any of this sounds like your situation, the next step is a meet & greet.
- Adults with traumatic or non-traumatic SCI, tetraplegia or paraplegia
- Participants needing 15–168 weekly hours of support, including overnight active or passive cover
- Families looking for a long-term clinical partner, not a transactional roster fill
- Hospital Discharge Planners with a complex SCI participant ready to leave the spinal ward
The fears we hear most
Named honestly. Answered clinically.
“The worker injures my partner during a transfer.”
Our response
Pre-shift hoist sign-off is non-negotiable. Where a participant has a non-standard transfer, we update the plan in writing and re-train before the next shift.
“An autonomic dysreflexia episode is missed.”
Our response
Every WEYA worker on an SCI roster is trained on AD recognition and the immediate response protocol. We confirm this competency at intake and review it quarterly.
“The roster falls apart and the family has to do the hoisting.”
Our response
Small teams matched to the participant. Every shift covered, with cover workers briefed in writing in advance.
The clinical detail
What every SCI placement gets, by default.
- Pre-shift hoist, sling, and slide-sheet sign-off by Megan
- Daily pressure care and repositioning logged in clinical notes
- AD recognition and response trained for every worker on T6-and-above rosters
- OT-led intake within 24 hours of referral; first shift within the timeframe the discharge planner needs
Related speciality areas
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Frequently asked
What families and referrers ask about Spinal Cord Injury.
For Hospital Discharge Planners and Support Coordinators
A clear path from referral to discovery call.
Every referral is acknowledged within 12 hours. Josh reviews capacity and clinical fit, then we either book a discovery call or tell you honestly that WEYA is not the right match for this participant. Progress notes are written so they hold up at plan review.
12 hrs
Acknowledgement on every referral
24 hrs
Discovery call typically arranged within
M1 + 2A
NDIS high-intensity and behaviour registrations
Refer now.
Every enquiry and referral acknowledged within 12 hours by an OT or a senior team member — not a salesperson.